Staying safe is simple!

How do you know the person on the other end of the phone asking you to show them a property is who they say they are? Until now, there was no way of being sure. TPN has launched an absolute game changer for estate agents: Identity Verification with Photo!

How does it work?

In a country where uncertainty and crime prevails, you can now run a Pre-assessment Check on a prospective tenant or buyer through the TPN system. Pre-assement verifies the identity of the individual you are showing a property to … and in an industry first, it includes a digital photograph of the applicant as captured by the National Population Register.

By asking someone for their identity number at first telephonic contact, you will now know whether the person calling you is the same person you are about to meet. ID Verification with photo is available online and in real time which gives you the ability to transform uncertainty into certainty in an instant. How cool is that!?

Staying safe

Performing a Pre-assessment Check should always be the very first step you take. Beyond that, these five methods are proven to further secure your safety in the property industry:

#1 Share your electronic calendar with your office:
Make sure you share your electronic calendar with your colleagues and that all the details such as a client’s full name, phone number and identity number as well as the exact location is included in each scheduled meeting.

#2 Be cautious if a client changes the location of your meeting at the last minute:
It is a major red flag if the location of the appointment is changed at the last minute. For no reason agree to meet at an alternative location and drive to the property together.

#3 Don’t be swayed into helping someone who appears vulnerable:
Where the vulnerability of a person is used to manipulate you into doing something you would not usually do, take it as a warning sign that something untoward may be unfolding!  Remember that someone who is out to lure you to a potential crime scene will do or say anything to get you there.

#4 Take someone with you:
If you are meeting an owner to secure a mandate for the first time or your appointment is at an empty house, take someone with you. Every time!

#5 Get a personal safety app:
Set up a personal safety app on your phone with a panic button which allows you to alert your network of friends, family and co-workers. There are quite a few to choose from. Whichever you go with, make sure that everyone in your office is connected on the same platform and can receive an alert at the touch of a button.

For a sample ID verification with photo, please click here:

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