POPI-Portal Update: How to appoint an Information Officer

The 1st of July 2021 is firmly fixed in our minds as the date that all organisations needed to be POPI compliant by.

One such requirement is Regulation 4 that came into effect on 1 May 2021 and requires that an Information Officer is registered on the government’s electronic portal.

Non-compliance could result in an offence in terms of the POPI Act, an Information Regulator Notice and a possible criminal charge with a hefty fine, imprisonment or both. So, if you haven’t done so yet, now is the time to act.

Who to appoint as your Information Officer

Any person authorised as an Information Officer should be at an executive level or an equivalent position. This means that only an employee at a level of management or above should be considered for authorisation as your Information Officer.

The duties of the Information Officer are to ensure that the organisation complies with the provisions of POPI, deals with requests made under POPI and assists the Information Regulator with any investigations concerning the organisation. 

Read our full article for a list of the duties and responsibilities of an Information Officer here

How do you register an Information Officer?

  1. Download the registration form here
  2. Complete the form and email it to registration.io@inforegulator.org.za
  3. You should receive an acknowledgement of your registration within 7 days
  4. Shortly thereafter, you will receive the certificate with a reference number
  5. If you are experiencing difficulties, please contact the Information Regulator on 010 023 5241/42 or via email at registration.io@inforegulator.org.za

A full Guidance Note on the registration of Information Officers is available on https://inforegulator.org.za/

Access the TPN POPI-Portal here.

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